Question 1

What is the difference between shared hosting and VPS?

Accepted Answer

Shared hosting shares server resources with other sites, while a VPS gives you dedicated resources, better performance, and more control. VPS is ideal for high-traffic sites or enterprise applications.

Question 2

Are backups automatic?

Accepted Answer

Yes, we perform automatic daily backups of all your files and databases. You can restore any backup from your control panel in just a few clicks. Backups are retained for 15 days.

Question 3

How long does it take to install an open source application?

Accepted Answer

Most applications like WordPress, Moodle or PrestaShop are installed automatically in under 3 minutes. More complex applications like ERP systems may take 5-10 minutes.

Question 4

Do you provide free SSL certificates?

Accepted Answer

Yes, we provide free SSL certificates from Let's Encrypt for all domains. We also support premium SSL certificates for extended validation.

Question 5

What is the uptime guarantee?

Accepted Answer

We guarantee 99.9% uptime for all our hosting services. If we fail to meet this guarantee, we provide service credits as compensation.

Question 6

Can I migrate my existing website to Ayphu?

Accepted Answer

Yes, our technical team provides free migration services for WordPress, Drupal, Joomla, PrestaShop and most web applications. The process is done with zero downtime.

Question 7

What security measures do you have in place?

Accepted Answer

We implement firewall protection, DDoS mitigation, regular security scans, automatic malware detection, two-factor authentication and 24/7 monitoring.

Question 8

Can I upgrade my hosting plan anytime?

Accepted Answer

Yes, you can upgrade your plan at any time through your control panel. The upgrade is instant and you only pay the prorated difference.

Question 9

What programming languages are supported?

Accepted Answer

We support PHP, Python, Node.js, Ruby, Java and .NET with the latest stable versions. We include popular frameworks like Laravel, Django, Express and Rails.

Question 10

What kind of technical support does Ayphu offer?

Accepted Answer

We offer 24/7 technical support via live chat, email and WhatsApp. Our team of experts resolves any technical issue in real time.

Frequently Asked Questions

What is the difference between shared hosting and VPS?

How much storage space do I need for my website?

Are backups automatic?

Can I upgrade my hosting plan anytime?

What is the uptime guarantee?

How long does domain registration take?

Can I transfer my domain from another provider?

What happens if I forget to renew my domain?

Do you provide domain privacy protection?

Can I register multiple domains at once?

How long does it take to install an application?

Can I install custom applications?

Are applications automatically updated?

Can I migrate my existing website to use your applications?

What if an application breaks after installation?

What programming languages are supported?

Do you provide SSH access?

Can I configure custom environment variables?

What database systems do you support?

Is there a staging environment available?

Do you provide SSL certificates?

What security measures do you have in place?

How do you handle data backups?

Is my data protected from other users?

Do you monitor for security threats?

What support channels are available?

How fast do you respond to support tickets?

Do you provide migration assistance?

Can you help with website optimization?

Do you offer training or tutorials?

What is your server uptime guarantee?

Do you use SSD storage?

What caching solutions do you provide?

Can I monitor my website performance?

Do you have global CDN coverage?

Need more help?

Email

Live Chat

WhatsApp

Frequently Asked Questions

What is the difference between shared hosting and VPS?

How much storage space do I need for my website?

Are backups automatic?

Can I upgrade my hosting plan anytime?

What is the uptime guarantee?

How long does domain registration take?

Can I transfer my domain from another provider?

What happens if I forget to renew my domain?

Do you provide domain privacy protection?

Can I register multiple domains at once?

How long does it take to install an application?

Can I install custom applications?

Are applications automatically updated?

Can I migrate my existing website to use your applications?

What if an application breaks after installation?

What programming languages are supported?

Do you provide SSH access?

Can I configure custom environment variables?

What database systems do you support?

Is there a staging environment available?

Do you provide SSL certificates?

What security measures do you have in place?

How do you handle data backups?

Is my data protected from other users?

Do you monitor for security threats?

What support channels are available?

How fast do you respond to support tickets?

Do you provide migration assistance?

Can you help with website optimization?

Do you offer training or tutorials?

What is your server uptime guarantee?

Do you use SSD storage?

What caching solutions do you provide?

Can I monitor my website performance?

Do you have global CDN coverage?

Need more help?

Email

Live Chat

WhatsApp